I cannot open camera or microphone. It gives a warning from the system.
Web.tv works browser-based and when connecting for the first time, you need to give camera and audio permission over the browser. You can get the browser permission through the steps described below.
-Via Chrome, Settings> Privacy and Security> Site Settings> Permissions
-Via Mozilla Firefox, Options> Privacy and Security> Permissions
-Via Safari, Preferences> Websites> Microphone or Camera
How will I start the conference?
Go to the web.tv home page in a web browser.
Click sign in, enter your information and log in.
On the main page, select your channel and click start conference.
Or
Go to the web.tv home page in a web browser.
Click sign in, enter your information and log in.
Click Go to profile.
Click on the Channels tab.
Choose your channel.
Click Start Video Conference in the upper right corner.
I cannot open camera or microphone. It gives a warning from the system.
Web.tv works browser-based and when connecting for the first time, you need to give camera and audio permission over the browser. You can get the browser permission through the steps described below.
-Via Chrome, Settings> Privacy and Security> Site Settings> Permissions
-Via Mozilla Firefox, Options> Privacy and Security> Permissions
-Via Safari, Preferences> Websites> Microphone or Camera
How will I start the conference?
Go to the web.tv home page in a web browser.
Click sign in, enter your information and log in.
On the main page, select your channel and click start conference.
Or
Go to the web.tv home page in a web browser.
Click sign in, enter your information and log in.
Click Go to profile.
Click on the Channels tab.
Choose your channel.
Click Start Video Conference in the upper right corner.
How can I forward which link to the people attending the conference?
Your conference link depends on your channel name. For example, if your channel link is trial.web.tv, your conference link will be trial.web.tv/room. You can send this link from the upper left corner after starting the conference, or you can ask them to join the Video Conference option by visiting your channel home page.
Can people who are not members of web.tv come to the conference?
People who are not members of web.tv can join conferences with the option to join as a guest.
Can we record the conference calls that we make?
Conference calls can be recorded by clicking the "Click to record session" icon on the top left.
Can another user start a conference on my channel?
If there is a user that you chose "Make as Administrator" among the members who join your channel, they can start a conference on your channel.
How can I make to another person an administrator on my channel?
First of all, the person you want to make a manager must have a membership. After signing up, that person must subscribe by clicking "Join the channel" on your channel. You can view the participating users in "Members" section on the main page, approve them, make them administrators, and remove them from the channel.
Can I share a presentation or video during the conference?
It has an educator role given in the conference area. This educator role is shown by a blue icon in the users section. Different people in the conference area cannot have this role at the same time.
Whoever has the educator role can perform Presentation and Video sharing. It can select the sharing by pressing the "+" button at the bottom of the conference section.
Can we share the conference on our social media accounts?
If the package you purchased includes Live broadcast and Social media options, there is an option "Click to broadcast the session live" in the Conference area.
Can anyone who knows the conference link join my conference? Is there an approval process?
Even if your conference link is known before, the participants will offered for your approval. No one you don't approve can't join your conference.
Do we have the opportunity to broadcast our broadcast live?
You can also broadcast your live broadcasts on your social media accounts. For this, you need to buy the social media package.
Is there an area such as a survey where we can ask the participants questions?
You can enter the answers to the questions you ask the participants verbally in the private survey section and you can have them mark the answer to your question.
Are the participants authorized to turn off the sound or cameras?
The person or persons who are moderators have full authority in the conference area. In the settings section of the Users tab, there is an option to lock participants. From here you can restrict many access such as voice, camera, chat.
Can I share my own screen in the conference area?
The person who takes the role of educator in the conference area can share screens.
Is it possible to connect from mobile devices?
Since the system is browser based, it is possible to connect from devices such as mobile devices and tablets.
Does web.tv have an application?
Web.tv does not have an application. The system gives you an easy usage authorization only with the browser, without installing an application.
We're getting the 1007 Error, what is the reason?
If you are connecting from workplaces such as office, company, you may be stuck with a proxy, firewall.
When I want to connect from Chrome, Mozilla Firefox, Safari browsers and turn on the camera, we get NotAllowedError: Permission denied warning. What is the reason of this?
The reason for this error shows that the browsers are not up to date. If the device you connect to the system and your browser you are using is not up to date, you will get this error.
Why are the images intertwined when we do our own screen sharing?
If we are sharing the conference area on our own screen, the image of sharing will also appear in the shared screen. This is a loop, not an error. You can think of it as sharing within sharing.
How can users return to the conference area when we create a study room?
Time is given when creating study rooms. When your time is over, the people in the rooms return to the main conference area. When you exit before the deadline, you can connect to the main conference area again by giving audio and camera permissions.
Can users participating as guests become moderators?
Moderator authority cannot be given to those who participate as guests. If the guest wants to make a presentation, the role of Educator can be given.